University support

Here, we answer questions around access to support from both your faculty staff and peers as well as facilities.

Your tutor will be the first person to contact if you’re worried about keeping up with your studies. They’ll give advice and additional support for general study skills and time management. If you need to talk through your study options, you can get in touch with your course leader or our student support team who’ll be on hand to offer you expert subject-specific advice.

You’ll be able to talk to other students through dedicated module forums and learning activities. A key aspect of any online course is peer-to-peer learning, and this will be encouraged throughout the course.

Yes. As an online learner, you are a student at York St John University and will have access to the same library resources as any other university student. You will more than likely be accessing library materials electronically, but the University has extensive resources and access to various online publications that mean you can access the required content through your computing device.